Leak at Digital Charging Solutions

On 20 September 2025, Digital Charging Solutions (DCS) — a Germany-based provider of white-label electric-vehicle charging and billing services used by carmakers and mobility operators across Europe — disclosed a data-security incident affecting its customers.

DCS detected unusual activity in its logs on 19 September 2025. Its investigation found that a contracted third-party customer-service provider had accessed customer records without a valid business reason, with names and email addresses appearing in locations that should not have been reachable outside the customer-support portal. The company stressed that payment and financial data were not affected, as such information is neither stored nor processed on the impacted databases.

Data exposed:

• Customer names
• Email addresses

At the time of disclosure, DCS had confirmed only a small number of concretely affected accounts — in the single-digit range — although the company serves more than one million users and nearly one million public charge points across Europe. DCS revoked the third party's access credentials, brought in external forensic investigators, notified the relevant data-protection authorities, implemented additional security measures, and warned affected users to be alert to potential phishing attempts. Billing operations were reported to be secure.